Privacy Policy

Privacy Policy
  • Author Image: anna_vendeghaz_szeleste_logo Privacy Policy | Anna Guest House Szeleste
  • Author Name: Anna Vendégház

Effective from: 28 March 2026

1. Data controller details

  • Name of the data controller: Péter Hauer
  • Name of the accommodation: Anna Guest House
  • Address: 16 Arany János Street, 9622 Szeleste, Hungary
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone number: +36 20 270 6707
  • Tax number: 45710722-2-38
  • Website: www.szelesteszallas.eu

2. Purpose of this Privacy Policy

The purpose of this Privacy Policy is to explain, in a transparent manner, how personal data is processed when using the www.szelesteszallas.eu website, contacting us, requesting an offer, or handling matters related to bookings.

This Privacy Policy also explains what types of data may be received by the data controller, for what purpose such data is processed, on what legal basis the processing takes place, how long the data is retained, and what rights data subjects have.

During data processing, the data controller acts in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, commonly known as the GDPR, as well as the applicable Hungarian data protection laws.

3. Scope of processed data

During the use of the website or when contacting us, the data controller may receive personal data that the visitor provides voluntarily. Such data may include, in particular, the visitor’s name, email address, phone number, planned arrival and departure dates, number of guests, and any further information provided by the person making an enquiry or requesting an offer.

In addition, certain technical data may be generated automatically while using the website. This may include, for example, the IP address, the time of the visit, the pages visited, the type of browser used, and certain technical information related to the operation of the device. These data primarily serve the secure operation and technical maintenance of the website.

4. Purpose and legal basis of data processing

Personal data may be processed for several purposes, depending on how the data subject uses the website and how they contact the data controller.

If a visitor requests an offer, sends a message, or otherwise contacts Anna Guest House, the purpose of data processing is to respond to the enquiry, begin the necessary communication, and clarify the relevant details. In this case, the legal basis for processing is partly the consent of the data subject and partly the fact that the processing is necessary in order to take steps prior to entering into a possible contract.

If the enquiry results in an actual booking or use of the service, the purpose of data processing becomes the handling and confirmation of the booking, the provision of the service, and the related communication. In this case, the legal basis for data processing is the performance of a contract.

Certain data may also need to be processed due to legal obligations. This may include, for example, data processing related to invoicing, accounting, or other mandatory administration. In such cases, the legal basis for processing is not consent, but compliance with the relevant legal obligation.

During the operation of the website, certain technical data may also be processed to ensure that the website operates securely, properly and without errors, and to prevent or investigate possible misuse. The legal basis for such processing is the legitimate interest of the data controller.

5. Use of cookies

The website may use cookies during its operation. Cookies are small data files that may be stored on the visitor’s device or in their browser, and they help support the operation, usability and certain technical processes of the website.

Some cookies are necessary for the basic operation of the website, while others support usage analysis or certain convenience and measurement functions. Cookies that are not essential for the operation of the website may only be used if the visitor has given prior consent.

Visitors can also modify cookie-related settings in their own browser. Most browsers allow users to partially or fully block cookies, delete previously stored cookies, or request a notification before new cookies are placed. However, it is important to note that certain functions may operate in a limited way if all cookies are disabled in the browser.

6. Source of the data

The primary source of the processed personal data is the data subject, who provides the data when contacting us, requesting an offer, or handling booking-related matters. Technical data, on the other hand, is generated automatically during the use of the website.

7. Data processors and external services

In order to operate the website and maintain the service, the data controller may use external contributors. These may include, for example, the hosting provider, the service provider responsible for the technical maintenance of the website, the email service provider, and the operator of the booking system.

The hosting provider of the website is Websupport Magyarország Kft., with its registered office at 18–22 Victor Hugo Street, 1132 Budapest, Hungary.

The Previo system is used on the website to provide technical support for the booking process. This means that data related to bookings may also be entered into this system to the extent necessary for handling the booking. Previo acts according to its own data processing rules within its relevant scope.

The data controller always aims to work only with external service providers that process data only to the necessary extent and with appropriate security safeguards.

8. Data transfer

The data controller does not sell personal data and does not transfer it to third parties for marketing purposes. Data may only be transferred if required by law, if made necessary by an official or court request, or if the involvement of a contributor is essential for the performance of a service related to the data processing.

9. Duration of data processing

The data controller does not retain personal data for an unnecessarily long period of time. Data provided during contact is processed for as long as it is necessary to close the particular matter. Data related to bookings is processed for the time necessary to provide the service and complete the related administration.

Data that must be retained by law is stored for the period specified by the relevant legislation. The storage period of data related to cookies may also depend on the type of cookie and the user’s browser settings.

10. Data security

The data controller takes all reasonable technical and organisational measures to protect the personal data processed against unauthorised access, alteration, disclosure, deletion, loss or damage.

During data processing, the data controller aims to ensure that access to the data is granted only to those persons who genuinely need it in order to perform their duties.

11. Rights of data subjects

The data subject has the right to request information about what personal data the data controller processes and for what purpose. The data subject also has the right to request the correction of inaccurate data, the deletion of data where the legal conditions apply, the restriction of data processing, and may object to data processing in cases where the rules allow this.

If data processing is based on consent, the data subject may withdraw that consent at any time. The withdrawal of consent does not affect the lawfulness of data processing carried out on the basis of consent before its withdrawal.

Data subject requests may be sent to the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it..

12. Legal remedies

If the data subject believes that the processing of their personal data does not comply with the law, they may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information or turn to a court.

Contact details of the authority:

  • Hungarian National Authority for Data Protection and Freedom of Information
  • 1055 Budapest, Falk Miksa Street 9–11, Hungary
  • Postal address: 1363 Budapest, P.O. Box 9, Hungary
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone: +36 1 391 1400

13. Final provisions

The data controller reserves the right to amend this Privacy Policy if the legal environment, the operation of the website, or the services used change. The current version is always the text published on the website.

In the event of any discrepancy, uncertainty or interpretation issue between this English version and the Hungarian version of the Privacy Policy, the Hungarian version shall prevail.

XLinkedInWhatsAppPinterest

You May Also Like

Privacy Policy

General Terms and Conditions

Effective from: 28 March 2026

1. Service provider details

  • The service is provided by Péter Hauer, sole entrepreneur, the operator of Anna Guest House.
  • Registered address: 16 Arany János Street, 9622 Szeleste, Hungary
  • Contact: info@szelesteszallas.hu | +36 20 270 6707
  • Tax number: 45710722-2-38
  • The service is available through the website www.szelesteszallas.eu.

2. Purpose and scope of these General Terms and Conditions

These General Terms and Conditions define the basic legal framework of the relationship between the Service Provider and the Guest. The purpose of this document is not only legal compliance, but also to make the operating conditions clear in advance and to help prevent situations that may lead to misunderstandings or disputes.

By using the service, the Guest accepts these terms. These General Terms and Conditions become part of the contract upon confirmation of the booking and payment of the deposit.

3. Nature of the service

Anna Guest House is primarily an accommodation designed for communities and groups. It is typically rented as a whole house and is intended for use where guests spend time together in shared spaces, with consideration for one another, rather than staying separately in isolated rooms.

The house is suitable for family gatherings, meetings with friends, corporate team-building events and smaller workshops. During the stay, guests use a closed, independent environment at their own responsibility.

4. Formation of the contract

The booking process always begins with prior consultation. The Guest requests an offer, to which the Service Provider responds and clarifies the conditions. The contract is concluded when the Service Provider confirms the booking and the Guest pays the deposit within the specified deadline.

Verbal agreements do not constitute a contract. The legal relationship is always based on written confirmation and financial performance.

5. Payment terms

A deposit is required to secure the booking. This is not merely an administrative step, but a condition for holding the accommodation, as the booked period can no longer be reliably offered to other guests.

The remaining amount may be paid in different ways, according to prior agreement. The payment terms are always recorded in the booking confirmation.

6. Cancellation and modification

In the event of cancellation, the deposit is non-refundable. The reason for this is that the Service Provider may no longer be able to reliably offer the booked period to another guest.

Modification of the booking, including changes to the date or the number of guests, is only possible if the capacity and availability of the accommodation allow it. Any modification requires separate consultation in all cases.

7. Use of the accommodation

The Guest uses the accommodation at their own responsibility. This is not a formal clause only, but has practical importance: the house is not a supervised accommodation facility, and the Service Provider is not continuously present on site.

The Guest is obliged to use the house properly, respect the surroundings, and follow the basic rules of peaceful coexistence. The accommodation is not suitable for any use that disturbs the peace of others or places unreasonable strain on the furnishings or facilities.

8. Liability and damage

The Guest bears full responsibility for any damage caused during the use of the accommodation. This applies to all cases where damage occurs to the house, its furnishings or its surroundings, regardless of whether the damage was caused by the Guest, a companion of the Guest, or a person under the Guest’s supervision.

  • If damage occurs, the Service Provider is entitled to assess the extent of the damage and claim the cost of repair or replacement from the Guest. The amount of damage is determined on the basis of the actual repair or replacement costs.
  • If the damage is significant, or if no agreement is reached between the parties, the Service Provider is entitled to enforce the claim by legal means. This may include a payment notice, debt collection procedure or, if necessary, court proceedings.

The Service Provider accepts no liability for the Guest’s personal belongings, valuables, or for vehicles left in the parking area and their contents.

9. Refusal or termination of the service

The Service Provider is entitled to refuse or terminate the provision of the service if the Guest’s behaviour endangers the condition of the accommodation, the peace of others, or the performance of the contract.

This includes, in particular, cases where the Guest fails to fulfil payment obligations, does not use the accommodation properly, or behaves in a manner that is incompatible with the use of the accommodation.

10. Complaints

Any comments or complaints related to the accommodation must be reported during the stay. This makes it possible for any problems to be handled on site while they can still be properly examined.

The Service Provider is not obliged to accept complaints made after departure, as in such cases the situation can no longer be properly investigated.

11. Force majeure

The Service Provider is not liable for events that are beyond its control and that could not have been foreseen or prevented. Such events may include, for example, natural damage, utility service outages or other extraordinary circumstances.

12. Data protection

The processing of personal data is governed by the Privacy Policy. The Service Provider processes personal data only to the extent necessary for the performance of the service.

13. Final provisions

In matters not regulated by these General Terms and Conditions, the applicable Hungarian laws, in particular the provisions of the Hungarian Civil Code, shall apply.

The Service Provider reserves the right to amend these terms. The current version is always available on the website.

In the event of any discrepancy, uncertainty or interpretation issue between this English version and the Hungarian version of the General Terms and Conditions, the Hungarian version shall prevail.

Read More

Let’s start planning together!

After a short message, we will help you finalise the details, from the number of guests to the date. There is no unnecessary administration or complicated back-and-forth: we give you clear answers, so the house can provide exactly the right setting for your shared work or relaxation.

Ready to start planning?Info About the House
Logó

Stay informed

To stay informed about available dates, updates and important information related to the guesthouse, subscribe to our newsletter. We do not send unnecessary emails — only messages that genuinely help with planning your stay or making the most of your time here.